Return shipments

For returning goods, you must observe the following:

We only handle returns if you have requested a return number.
Please note that goods over three months after delivery and goods
ordered upon special request of the client, unfortunately, can not
be returned.
After receiving the return number, you must send the goods within
2 weeks to Certilas
The goods must be properly packed.

Please fill out the data completely. After sending the form, you will
receive a return number as soon as possible.

Do you have any questions? Please contact us by phone on
+31 26 3030 0080 or send an email to info@certilas.com.

Request return number

Order number *

Enter the number of your order.

Company details *

Enter your company details (company name, address, place of business).

Contact *

Email address *

Telephone number *

Phone number of the contact person in case of questions.

Item number *

Enter the item number of the item to be returned.

Description article *

Enter a description of the item to be returned.

Number of items *

Enter the number (kilos/units) that you would like to return.

Reason for return *

Incorrectly ordered by us.

Incorrectly delivered. Please credit our return.

Incorrectly delivered. Please deliver correct goods according to our order.

Damage to items.

Other reasons (please include your reason in the "comments" field).

Enter the reason for your return.

Comments

Enter additional information abour your return.

Service